How do I get started?
- Your first class at DEFINE: Dubai is FREE. Choose a class that works for you and reserve your space online.
- Arrive about 10-15 minutes early to sign a waiver form and tell us about your goals.
- Once you sign your waiver, our Experience Experts and DEFINE Dubai instructors will help you set up for class.
What do I need to bring?
What do I wear?
If I’m a beginner or haven’t worked out in a long time, what class should I start with?
Where can I park?
What is DEFINE’s Late Cancel and No Show Policy?
We know that life happens, and unexpected circumstances may come up! If you are not able to come to class, please call us within 2 hours of the class starting to let us know your plans have changed.
If a reservation is not cancelled before these 2 hours by either canceling yourself out of the class or notifying us through a phone call, you will be charged for that class or event. We do not accept cancellation requests through email.
If you have a class package, you will be charged 1 class for each class to which you “late cancel” or no-show. If you have an unlimited package, and you late cancel/no-show multiple times without notifying us, you will receive a warning. You will be charged a late cancel/and or no show fee of 30 AED after your warning (made via phone call or email).
Any disputes should be addressed to the studio’s email address firstname.lastname@example.org.