How do I get started?
- Choose a class that works for you and reserve your space online and take advantage of our Buy One Get One Free class offer.
- Arrive about 10-15 minutes early to sign a waiver form and tell us about your goals.
- Once you sign your waiver, our Experience Experts and DEFINE Dubai instructors will help you set up for class.
What do I need to bring?
What do I wear?
If I’m a beginner or haven’t worked out in a long time, what class should I start with?
Where can I park?
What is DEFINE’s Late Cancel and No Show Policy?
If a reservation is not cancelled before these 2 hours by either canceling yourself out of the class or notifying us through a phone call, you will be charged for that class or event. We do not accept cancellation requests through email.
If you have a class package, you will be charged 1 class for each class to which you “late cancel” or no-show. If you have an unlimited package, and you late cancel/no-show multiple times without notifying us, you will receive a warning. You will be charged a late cancel/and or no show fee of 30 AED after your warning (made via phone call or email).
Any disputes should be addressed to the studio’s email address email@example.com.